Muscat – In a move to promote inclusivity and accessibility, the Consumer Protection Authority (CPA) has launched a new service to interpret its posts on the social media platform X into sign language.

The service, the first of its kind in the sultanate, ensures that vital consumer awareness messages, alerts, and campaign updates reach members of the deaf and hard-of-hearing community.

The selected video posts will feature a sign language interpreter, making the content accessible to a wider audience.

“This initiative reflects our commitment to serve all segments of society and to promote equal access to information,” a CPA official said. “Sign language is a vital communication tool, and through this effort, we aim to bridge the gap and empower every consumer.”

The CPA plans to expand the service to cover a broader range of topics and interactive content in the coming months.

The initiative also aligns with Oman’s national strategy to improve digital accessibility and uphold the rights of people with disabilities.