Muscat – Muscat International Airport and Salalah Airport have received nine global awards as part of the Airport Service Quality programme’s Customer Experience Awards, presented by Airports Council International during the council’s 2026 summit held in Istanbul, Türkiye, last week.

The awards underscore the advanced standing of Muscat and Salalah airports and their experience in offering top quality passenger service. These also reflect the integrated efforts of Oman Airports company’s staff, employees and partners within the airport community, underscoring their dedication on a daily basis, as they join hands to offer an efficient travel experience for passengers at every stage of the journey through Omani airports.

Muscat International Airport claimed four awards – Most Enjoyable Airport, Cleanest Airport, Airport with the Most Dedicated Staff and Best Departure Airport in the category of airports handling 5mn or more passengers in the Asia Pacific region and the Middle East region.

Salalah Airport received five awards – Most Enjoyable Airport, Cleanest Airport, Easiest Journey Through Airport, Airport with the Most Dedicated Staff and Best Departure Airport in the category of airports handling fewer than 5mn passengers in the Asia Pacific region and the Middle East region.

Saud bin Nasser Al Hubaishi, Acting CEO of Oman Airports, said the international awards affirm travellers’ confidence in the services provided at Muscat International Airport and Salalah Airport. The accomplishment also consolidates the sultanate’s standing in the aviation sector, in terms of service quality and passenger experience, he added.

Al Hubaishi observed that the awards boost the two airports’ efforts to serve travel and tourism and enhance national and international air connectivity.

He explained that the award for Airport with the Most Dedicated Staff is of special significance, as it directly recognises the human element and the daily efforts of Oman Airports employees, staff and partners within the airport community.

He added that the awards are the outcome of efficient teamwork and constant integration among all departments operating at the airports, including operations, services and passenger interaction points.