Within the pursuit to shift into electronic mode, and after the shutdown of customer service halls, Muscat Municipality has launched a new package of online services at www.mm.gov.om.

‘Services offered after lock-down of customer service halls include E-solutions that provide safe alternative to ensure business continuity. Three basic lists of a web-based service request are contracts, licences and technical services,” Muscat Municipality statement said.

Three basic lists of a web-based service request:

The contracts service branches into:

Individual lease registration 

Registration of a lease for a company

Registration of a new lease for a lessor (individual or agent)

Registration of a new lease for a lessor (agent, company)

Registration of an investment contract (sub-lease)

Cancelation of a lease.

Licensing services branch out:

Request for a new municipal license.

Request to cancel a municipal license.

Modify a license – add an activity

Canceling a license.

The third type of basic services, licensing services:

Building permit.

Application for a building completion certificate, without electricity – water connections.

Application for a building completion certificate with electricity – water connections.

Building Completion Certificate (old building)

Electricity – water supply

Minor Building Permit (Renew)

Minor Permit Maintenance, Extension Building or modification (Renew).

Minor Permit Building a Fence

Minor Permit Maintenance (Renew)

Minor Permit Adding Extension or Modification (New)

Refund of Minor Permit Insurance Amount.

Temporary water delivery.

Temporary electricity delivery.

Refund the amount for building permit

Non objection ( Permit for Exterior Parking and Sunshades for Residential Building)

Non objection permit (soil inspection)

Non objection permit (tiling)

Non objection permit for demolition