Muscat – Financial Services Authority (FSA) officially launched national health insurance platform Dhamani on Sunday, marking an important step towards regulating the Omani health insurance sector through digital innovation.

The platform provides a comprehensive, integrated digital solution for the exchange of health insurance data and claims between insurers and private health institutions.

Sheikh Abdullah Salem al Salmi, Executive President of FSA, elaborated on Dhamani’s pivotal regulatory role and key features, and emphasised the positive impact it will have on all stakeholders in the health insurance process – from policyholders to insurance companies and private healthcare providers.

Salmi described Dhamani as a transformative leap for the Omani health insurance landscape, utilising digital advancements to streamline operations, improve access to healthcare services and promote broader insurance coverage across the country.

He informed that the platform proved its efficiency and effectiveness during its pilot phase.

In the first quarter of 2025, the platform facilitated nearly 3mn transactions between insurers and private healthcare providers.

Dhamani has successfully integrated with all insurance institutions, over 30 private hospitals and three private health complexes to date.

The platform aims to resolve longstanding challenges within the insurance ecosystem, ensuring timely payments to private healthcare institutions and enhancing the quality of health insurance services. Additionally, it offers a comprehensive database of diseases, diagnoses and treatments, providing valuable insights for healthcare sector studies and future developments.

Dhamani serves over 650,000 health insurance policyholders, processing approximately 40,000 transactions daily. To support its continued growth and development, a nominal fee is charged to hospitals, helping finance the platform’s ongoing enhancements. The total cost of building the platform was RO1.6mn.

Looking ahead, the platform plans to expand its services to include all private health centres and clinics across Oman, further strengthening the sultanate’s health insurance infrastructure.