Muscat – Royal Oman Police (ROP) has signed an agreement with Oman Investment and Finance Company’s Khedmah platform to provide a number of vehicle related services through the company’s various channels.
The agreement is part of ongoing efforts to promote integration and partnership between public and private sector institutions to facilitate the provision of services to citizens and residents alike, a press release stated.
The agreement was signed by Maj Gen Khalifa bin Ali Al Siyabi, Assistant Inspector General of Administrative and Financial Affairs, ROP, and Said bin Ahmed Safrar, CEO of Oman Investment and Finance Company.
In the first phase of the agreement, Khedmah will facilitate the payment of traffic violation fines and Mulkiya printing service. These facilities will be provided through Khedmah’s various channels, including its 68 branches across Oman, bill payment machines, the Khedmah app, and the company’s website.
The channels available for each service will be announced in due time. Initially, all Khedmah branches will support payment of traffic fines, while Mulkiya printing service will be available in 25 self-service devices located in certain Khedmah branches, including Khedmah kiosks in shopping malls.
On the occasion, Safrar said, “We are delighted to sign this agreement with ROP. It represents both parties’ shared belief in offering additional benefits to the general public who use traffic services. The collaboration will save the public time, effort and money by allowing them to avail a variety of services under one roof, improving the overall customer experience.”
He informed that the agreement also reflects Khedmah’s strategy and efforts to expand and diversify the services it provides to its customers. “We will continue to study customer needs and market developments, as well as forge effective partnerships with various public and private sectors to provide unique solutions that meet and exceed customer expectations,” he added.
With the goal of keeping up with the needs of all segments of society, the company has recently added several services to its billing solutions, including vehicle insurance payments service from Dhofar Insurance and Vodafone subscription and recharge services. Additionally, Khedmah provides postal and logistics services in collaboration with Oman Post and ASYAD Express.