Muscat – The Ministry of Labour (MoL) will roll out a new programme called Individual Performance Measurement and Institutional Proficiency System (Ejada) starting January 2022 covering 175,000 employees in 57 state units.
The programme aims to improve the quality of services provided to citizens, and enhance the community’s confidence in the government’s capabilities, in addition to clarifying employees’ duties and responsibilities in line with Oman Vision 2040.
Unveiling details on Tuesday, Mohammad bin al Waleed al Hinai, director of Ejada in MoL, said the programme will measure individual performance, annual plans and institutional proficiency. “It is a system for human capital governance, improving performance evaluation systems and linking productivity with incentives,” he said.
According to Hinai, evaluation in the new system will be quarterly. Productivity will be measured based on the objectives and key results methodology, which will be transparent and fair, and those who excel will be rewarded. “The new system will not punish under performing employees, but will work to raise their efficiency, develop their capabilities, and address the challenges they face.”
Hinai said the cycle and system of individual performance measurement and institutional proficiency will pass through several stages. These will include determining the annual goals of the unit or institution, set goals for employees, direct supervision by managers, review results of end-of-the-year evaluation for all employees, and approve and publish results of performance evaluation.
MoL has 565 trainers to develop job plans in government institutions to achieve the goals of this system and raise performance of employees, and 2,312 training workshops have been organised benefiting more than 130,000 employees.
For individuals, evaluation will be based on set goals and achievements according to indicators, weights assigned and set targets.
To measure institutional proficiency, the main criteria include leadership, strategic planning, human capital, institutional culture, partnership, resources, innovation, customer satisfaction, governance, environment and society. There are 21 sub-criteria to measure institutional proficiency, including job satisfaction, beneficiary satisfaction and reports of other government units.