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TRA provides free device to measure quality of home Internet service

20 May 2024 TRA provides free device to measure quality of home Internet service By OUR CORRESPONDENT

Muscat – The Telecommunications Regulatory Authority (TRA) launched a system for measuring fixed broadband home Internet services on Monday.

In a statement, TRA said, “The authority is providing a free device to check the quality of home Internet service by measuring a number of indicators and comparing it with the package subscribed from the telecommunications service operator.”

The device evaluates the beneficiary’s experience with various fixed broadband packages and technologies. It connects to the user’s home network to verify the companies’ commitment to the level of service provided accurately over a specific period of time. The device measures several indicators, such as download and upload speeds, network response time, network outages and other metrics.

The authority added that the device can be ordered by contacting through its various communication channels, including the website, email, its communications centre and WhatsApp.

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