Muscat – The Public Authority for Special Economic Zones and Free Zones (OPAZ) has launched a package of new digital services on the digital portal of the Special Economic Zone at Duqm (SEZAD).

The introduction of this new package supports OPAZ’s digital transformation plan, which is being implemented in the special economic zones, free zones, and industrial cities across Oman. It reflects OPAZ’s efforts to automate procedures for investors, the authority said in a press statement.

The new package includes nine services related to the construction sector. These services encompass excavation permits, road asphalt cutting, excavations under the road, installation of signals or banners on the road’s path, agricultural works, excavations, backfilling, and other activities.

The package also covers the supply of electricity, water, gas, telephone, and sewage services, installation of lighting poles, and permits for driving vehicles with exceptional weights or dimensions on the road, as well as the construction of intersections, entrances, and exits on the road, and the building of roads.

Furthermore, these services align with OPAZ’s efforts to streamline and expedite procedures for investors in SEZAD, reducing time and effort while enhancing transparency for all investors in the zone. These services also represent a continuation of the digital transformation process that began with the automation of one-stop services in SEZAD, expediting investor transactions and facilitating economic activities.

Commenting on the new services, Mohammed bin Abdulmajeed al Hooti, digital transformation lead at OPAZ, stated that the launch of these new services is in response to the development witnessed by the Special Economic Zone at Duqm, with an increasing number of projects in various sectors.

He said these services aim to simplify procedures for investors and beneficiaries, allowing them to benefit from the services provided by OPAZ and its affiliated zones.

“The digital services provided by OPAZ contribute to accelerating and streamlining business processes, aligning them with the expectations of a digital government. OPAZ continues its efforts to introduce additional services that will foster a thriving business environment in special economic zones, free zones, and industrial cities,” Hooti explained.

The investors can access these new services through SEZAD’s digital portal: (eoss.duqm.gov.om) from anywhere in the world.