Muscat – The Consumer Protection Authority (CPA) has launched several campaigns in efforts to monitor prices and product availability in the aftermath of the severe cyclonic storm Shaheen.
A statement issued by the authority said, ‘Field inspection teams are running several campaigns to provide support and assistance to consumers. The campaigns aim to provide all forms of support and assistance to citizens and residents, return normalcy to markets, and stabilise prices and availability of products.’
CPA directed its cadres in all of its directorates and departments to take measures to confront the effects of Shaheen, and to assist suppliers to restore services and provide all basic commodities to consumers.
H E Salim bin Ali al Hakmani, Chairman of CPA, visited the affected governorates to evaluate the situation of markets, and to find out the efforts made to deal with the adverse climatic conditions and ensure there is no elevation of prices for any commodities. His visit was to ensure compliance of suppliers with rules and regulations.
The authority confirmed that the fieldwork teams monitored various centres and shops during morning and evening shifts.
The teams have carried out 560 inspection visits to markets since the beginning of October and recorded 44 violations. The Consumer Communications Centre of CPA also received 136 complaints which were dealt with directly and quickly, taking the necessary measures. Forty-nine complaints were also registered through the authority’s accounts on social media platforms in this period.
The authority cooperates with various parties to provide assistance to support those affected by adverse climatic conditions, and to distribute humanitarian aid within the framework of its social responsibility.
CPA stated that it appreciates the suppliers’ cooperation with its cadres in carrying out their tasks, and that it commends their resolve to overcome the effects of Shaheen. The authority urged consumers to report any violation or abuse in markets through its social media platforms and hotline.