As part of its efforts to achieve digital transformation in the sultanate under Oman Vision 2040, the Ministry of Commerce, Industry and Investment Promotion (MoCIIP) has called on commercial establishments, including restaurants, cafes and gold shops, to provide electronic payment options to consumers in 2022.
In a statement, it said, ‘The ministry, in cooperation with competent authorities, makes electronic payment option mandatory in commercial activities starting from January 1, 2022.’
MoCIIP stated that the directive for electronic payment covers all activities in industrial areas and complexes, commercial centres, gift markets, food sales, gold and silver shops, restaurants and cafes, fruit and vegetable vendors, building materials, tobacco as well as transactions involving electronic items in the first phase of its implementation programme.
‘The Central Bank of Oman, in coordination with banks and service providers, has provided point-of-sale devices to merchants without installation fees or monthly or annual fees to private sector institutions. Only fees for merchant transactions specified by CBO will be applicable,’ the MoCIIP stated.
The fees must not exceed 15 per cent of the transaction amount or a maximum of RO10 for payment via debit cards or exceed 0.75% for mobile payments via QR code. The Consumer Protection Authority, in coordination with banks, will receive complaints related to electronic payments through the authority’s communication channels.
MoCIIP urged all businesses and companies to commit to providing electronic payment options in their shops and outlets before the end of 2021 for application starting January 1, 2022. ‘Establishments will be required to place a notice stating the availability of electronic payment facility.’
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