Monday, September 27
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INFINITI Express Service designed to deliver expert service in 60 minutes

27 Jun 2021

Guaranteeing quick, convenient, and reliable service, INFINITI Oman, from the house of Suhail Bahwan Automobiles, offers INFINITIExpress Serviceassuring high quality service at breath-taking speed.

Designed to deliver the expert service while demonstrating the art of efficiency, INFINITI Express Service is completed in one hour or less. Every INFINITI Express Service includes a complimentary multi-point inspection performed by factory-trained techniciansand car wash.

Finishedwithin 60 minutes, INFINITI Express Service is available for carswhich are due for their Periodic Maintenance Service every 10,000 kms (except themajor service).The one-hour time calculation is from the time the customer hands over the key for service to the time the customer gets back the key after service.

A senior spokesperson at INFINITI Oman said, “INFINITI Express Service is intended to deliver expert service, efficiently and quickly. Highly trained two-men team deliver the utmost standards of Periodic Maintenance Service (except major services) in record time.”

He added, “Adhering to the safety directives prescribed by the Supreme Committee, INFINITI Express Service ensures the safety of our staff and customers during theExpress Service.The standard operating procedures (SOPs) we follow include preparation before opening of service centre in terms of facility readiness, sanitisation, availability of personal protection and sanitisation equipment and staff readiness.Our protocol and guidelines guarantee the utmost hygiene, sanitization, and safety for all. Besides, our staff is trained to make the processes very secure, with highest focus on hygiene and safety.”

INFINITI Oman strives to offer an excellent retail and customer service experience to every INFINITI owner. A crucial point of differentiation for the brand amongst competitors is the top level of customer service it delivers. 

INFINITI Oman ensures that only genuine INFINITI parts areused, and highly trained technicians will complete the service. The biggest advantage is that customers do not have to wait till evening for their vehicles to be serviced.

There are five hassle free ways to book an INFINITIExpress Service appointment. You can book by logging on to the website; send an email to [email protected]; SMS <BOOK> to 99825454; WhatsApp on 97692689 or call on 800 500 11.


COVID-19 protocol

To ensure safety of its customers and employees, INFINITI Oman is following a thorough safety precaution protocol at its service centre. The standard operating procedure it follows involves the execution of strict safety, sanitization, and physical distancing rules.

Implemented in line with Oman’s Supreme Committee advisories on COVID-19, INFINITI Oman’s precaution protocol aims to guarantee the safety and wellbeing of its customers and employees as priority.

Among the important safety precautions and protocol being followed at the INFINITI Oman service centre include sanitisation of touch points and fumigation of facilities. While hand sanitizers are kept at customer receptions, thermal checks are done before employees and customers enter the service centre. All staff keep a physical distance of two metres from customers. 

Other safety measures include sanitization of vehicle exterior touch points and protective covers on steering wheel, gear lever and seat. Staff always wear disposable gloves and face masks while handling and checking vehicles. All vehicles are sanitized before the start of work. The vehicle is washed, cabin is fumigated and touch points are sanitized before delivery. 

INFINITI Oman ensures a sanitized service vehicle delivery to confirm complete safety. 


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