Tuatara, an innovative business solutions provider, and ETCO, an International Emerging Technology Company, have signed a framework agreement to create a strategic partnership, developing technologically advanced solutions to support Omani society. This exciting combination of expertise will help to accelerate Oman into the digital age. 

The global pandemic has forced us to change the way that we live and work. With many people staying at home, companies have increased their online business services; the huge uptake by the public demonstrating how important new technologies are for people. This trend has been recognised by entrepreneurs who have moved much of their business online, especially customer services. Digital transformation in the public and private sector has become invaluable, helping to cut costs, save time and minimalize the needs for personal contact, making a range of services easily accessible. 

Tuatara and ETCO will innovate Oman’s public and commercial sector, assisted by Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) technologies. This partnership is strategically strong, both companies’ experience contributing to improving Oman’s businesses with innovative solutions.  

“I believe that the strategic cooperation between ETCO and Tuatara will continue building the foundations of e-government in Oman and improving people’s lives in the digital space of public administration and commercial services,” said Krzysztof Goworek, chief innovation officer at Tuatara.
“Through this partnership, we aim to provide modern and high-tech solutions based on Natural Language Processing that will facilitate citizen affairs in the digital space of public government and commercial services sector,” said Tariq al Bulushi, vice president – Technology ETCO. Both Tuatara and ETCO are focused on improving user experience through cutting-edge technologies.