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NAMA expands its customer reach despite pandemic

15 May 2021

Despite economic and operational challenges during the pandemic, NAMA Group grew with its customer base expanding to1,316,822 in 2020, which is a 3.1 per cent increase from 2019. 

During a virtual press conference held last week, NAMA officials presented the key changes to the governance structure of the group as well as other key strategic projects. The event was chaired by Ghada Mohammed al Yousef, executive manager, Group Communication and Sustainability, with Eng Omar al Wahaibi, CEO, in attendance. 

Ghada said, “Due to the disruption of businesses and overall impact of the pandemic, electricity supply sales decreased by 1.9 per cent to 33,156 GWh compared to 33,796 GWh in 2019. However, the group continued to invest in transmission and distribution fields in 2020 to expand its network and ensure reliability.”

The NAMA Group witnessed a 4.77 per cent increase in group revenue reaching RO1.31bn in 2020. Also, profit after tax increased by 12.29 per cent to RO67.82mn. 

The electricity subsidy revenue for 2020 reached RO615mn, a decrease of 1.5 per cent compared to 2019. In addition, the group’s total assets reached RO6.75bn.

Ghada added, “All these achievements would not have been accomplished without the efforts of NAMA employees. The group depends on the capabilities of Omani talents. The group has recorded 95.7 per cent  Omanisation in its workforce.”.

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