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160,000 smart water meters fixed to prevent errors

5 Dec 2020

With an aim to provide error-free meter readings, the Public Authority for Water (Diam) has installed more than 160,000 smart water meters in Muscat. Diam has also begun issuing newly designed and formatted water bills, which also include the amount of subsidy provided on a customer’s monthly bill. 

Diam continues to work on installing smart water meters across Muscat governorate and had installed 160,147 by October. The authority plans to complete the installation of 270,000 smart meters by the end of 2021. 

By October, Diam had covered 14 per cent of Amerat, Muttrah and Quriyat with the remaining areas expected to be complete by third quarter of 2021. 

In Seeb and Bausher, installation of smart meters was over in 63 per cent and 76 per cent of the wilayats, respectively, while the completion is expected by end 2020. 

The smart meters automatically collect consumption information and transfer it to a central database for billing, troubleshooting and evaluation. It allows Diam to acquire precise meter readings from consumers automatically and is also capable to save water by spotting leaks. 

After smart meters are installed, customers will receive bills primarily based on actual consumption, rather than on estimates or previous use, paving way for error-free bills. 

In a ceremony hosted on Thursday, the authority celebrated the operations of the smart water meters that are installed in the governorates of Muscat and Musandam, in addition to linking these meters through the Internet of Things (IoT) in cooperation with the National Energy Centre (NEC) and Ooredoo. The ceremony was held under the patronage of H E Sultan bin Salem al Habsi, Minister of Finance, in the presence of several  ministers and undersecretaries.

According to Diam, the smart meters project is expected to contribute to reducing water losses in the Governorate of Muscat by at least 20 per cent. 

‘Achieving this percentage will annually save about RO42mn. With the reduction of water losses, there will be no need to add a new station with a capacity of 100,000m3. In addition, RO10mn will be saved annually as the cost of purchasing water,’ the authority said.


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