Al Bustan Palace, a Ritz-Carlton Hotel has announced the appointment of Nabil al Zadjali as the new general manager. Zadjali succeeds KatrinHerz, who had held the role for five years.

Moving from his previous post as deputy general manager, Zadjali is bringing his diverse experience from his various leadership roles to his new position and is anticipated to drive the next chapter of the hotel’s rich history.

“During Katrin’s tenure she has driven remarkable growth for the hotel and it is with great anticipation that I endeavour to build on the precedence she has set,” said Zadjali. 

“I look forward to leading the team and taking this opportunity to cultivate the resort in ways that will match its exquisite setting while engaging the passionate spirits of our ladies and gentlemen to continue providing authentic experiences. Building on our proud history, we hope to continue on our positive momentum, inviting guests to make memories with us, time and again,” he added.

Having joined the hotel in 2005 as executive assistant manager, Zadjali is credited for his supporting role in a number of projects, including a major 18-month renovation that saw the hotel completely redefine its guest experience. With over three decades of experience across the public and private sectors, he has held several leadership roles and offers a solid track record in achieving business growth, high-quality results, and strong financial performance.

Zadjali has participated in several committees within the tourism industry and was among the team who formed the Oman Tourism Strategy 2030.