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MoT issues safety guidelines as hotels plan to welcome guests

6 Jun 2020

As part of its plans to open the hospitality sector, the Ministry of Tourism has issued a set of guideline instructing hotel staff, guests and service providers on what they need to do to minimise the spread of the COVID-19 infection. 

As part of these guidelines, only four members of a family are allowed to use the elevator at one time, with plastic insulators to be placed on all of the elevator buttons. In narrow elevators, only two persons are to be admitted at one time.

Once a guest has checked out of a room that room must remain vacant for at least 24 hours so that it can be sanitised and cleaned before being given to another guest, MoT guideline mandates. Also, thermometers and sanitisers are to be made readily and easily available. 

Kitchen workers must also adhere to the safety instructions provided to them, while companies that provide custodial and maintenance services to hotels must also provide medical certificates to them, which state that their workers are free of COVID-19.


Guests are not allowed to be in their rooms while cleaning and maintenance services are ongoing. The instructions were issued to strike a balance between safety for workers and guests, and to once again expand the tourism sector, which has been severely affected by the coronavirus pandemic. 

Similarly, staff who man the front desks at hotels must wear a transparent face mask, and leave a two-metre gap between themselves and the customer. Valet parking services will also be restricted to those who are unable to park their vehicles due to disability, while all luggage and vehicles used by the hotel must also be sterilised. 

All pools, gyms, event halls and play areas in these hotels must continue to remain closed until further notice.

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