Thursday, September 16
08:35 PM

OTE Group– HYUNDAI Service & Parts centers are now open!

11 May 2020

Hyundai Service Centers across Oman are now open from 8 am to 6 pm during the Ramadan period.  Following the guidelines, health and safety procedures are strictly followed, keeping customers safety during their service visit as the top most priority. 

All staff at service centers are daily temperature checked at the time of entry and it is mandatory for them use the protection equipment such as masks and gloves to ensure customer safety as well their well-being. Service receptions are redesigned with floor markings to offer social distancing at the same time offer utmostconvenience to customers.Hand sanitizers are placed adequately for the use of customers as well as the staff.  Service centers are also sanitized on a regular basis to maintain the hygiene standards.

Express check-in is done, as soon as the customer reaches the service center, vehicle exterior is sanitized and the touch areas such as the seats, steering wheel, gear knob etc., are covered with disposable protective material, before it is taken in to the workshop. After the repairs carried out, the vehicle is also thoroughly sanitized and the protective covers are removed at the time of delivery, ensuring safety and minimizing contamination.

Customers can now book service appointments in advance by calling 800-50003 (toll-free) & also by visiting for both regular service and repair jobs. Booking appointments will minimize the wait period and also minimise congestion. It is also highly recommend that customers only visit the service centers alone and not to bring their children, as far as possible in the interest of their safety.


Regular preventive maintenance service done at prescribed intervals significantly enhances the dependability of the vehicleespecially in difficult times like these. At OTE-Hyundai service, repairs are performed by trained and experienced technicians with the help of hi-tech diagnostic equipment and specialist tools. Hyundai genuine parts are always used at the time of repairs. 

OTE – Hyundai Service has been regularly recognized over the years for its service excellence and was recently awarded a bronze medal in the 2019 Hyundai World Skill Olympics, after fiercely competing with highly skilled entrants from 51 countries. 


OTE Group is the distributor for Hyundai in Oman. With a nationwide network of showrooms and service centers, OTE Group ensures that Hyundai customers are never far from getting high quality service at a hygienic and safe environment. 

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