The Telecommunications Regulatory Authority (TRA) has asked the two telecom service providers in the country to clarify the terms and conditions of all promotional packages.
TRA has issued Circular 1/2020 in this regard. In the circular, the authority has urged Omantel and Ooredoo to immediately remove the term ‘unlimited use of service’ from all packages offered to beneficiaries.
The two companies have been asked to clarify the conditions of all packages in a transparent manner without creating any confusion.
Necessary legal measureswill be taken in the event of non-compliance with this directive or if the licensee violates the provisions of the regulations, it stated.
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