The scheme, fully aligned with customers’ needs, will minimise customer concerns of rising gold rates. Jewellery purchased from Malabar Gold can be exchanged for new ones by paying only making charges, without any deduction in price.
Furthermore, ornaments bought from Malabar Gold can be exchanged at their outlets in India and the GCC countries within 15 days without losing making charges.
Having surpassed 50 stores in India and the Middle East, the group has grown based on the strength of its commitment to quality and excellent customer service.
Malabar Gold is the only jewellery chain that has established its presence in the entire Middle East.
The jewellery group also has showrooms in the Indian states of Kerala, Tamil Nadu, Karnataka and Andhra Pradesh.