Feras al Shaikh, Ooredoo director of Consumer Sales, said, “As data experience leaders, we wanted our revamped web and mobile site to bring us into the digital age as well as give us the opportunity to share more with our customers.
“Alongside a visual overhaul with a cleaner and more sophisticated design, the new site makes access to information seamless and includes a live chat support for all visitors. Customers are welcome to search, browse and experience our site free of data charge in English and Arabic whenever they choose.”
Among its many features that have taken user-friendliness to new heights, the site also includes improved ReadSpeaker text-to-speech solutions, giving a voice to Ooredoo’s content. Text can be heard in Arabic and English to help customers who prefer or require use of the service.
He added, “We are proud to continue introducing market-leading technology that enhances and empowers our customers with a more immersive digital experience.
“This is all part and parcel of our efforts to champion human growth with the power of innovation, which has led the development of all our products and services.”
Ooredoo’s new site can be accessed at www.ooredoo.om. The redesigned version has hit a high mark in terms of design and usability, fulfilling the company’s promise to deliver the highest levels of service to all prospective customers as the sultanate’s data experience leaders.