The Public Authority for Consumer Protection (PACP) is all set to launch an application for smartphones, which will deliver information on commodities to consumers. The project is expected to be completed by the end of this month.
The application will advice consumers on the cheapest commodity markets, once they feed the list of items they need to buy. The application will suggest markets to help consumers avail of the best prices.
Speaking to Muscat Daily on the sidelines of the Oman Customer Service Forum on Sunday, Omar bin Faisal al Jahadmi, director general of consumer services and marketing control at PACP, said, “The system will help consumers locate the nearest hypermarket or supermarket, so we want to make it compatible with all smartphone operating systems. It is designed to operate both in Arabic and English. This application will act as a bridge to consumers, providing them with data and information on commodities.”
Consumers will also be able to report violations and submit complaints.
“The app will help foster a sense of competition among supermarkets and hypermarkets to provide consumers with the best available prices in order to attract more footfalls,” Jahadmi added.